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POST
Add Delivery Feedback by External Identifier
score is a number from 0 to 5. The tracking page’s own feedback form sends the same range whichever scale you’ve chosen for it: thumbs up or down sends 5 or 1, a five-star rating sends 1 to 5, and a 0–10 NPS answer is halved, so it can arrive in half steps. The scale that produced a score isn’t stored alongside it.

Authorizations

Authorization
string
header
required

Bearer authentication header of the form Bearer <token>, where <token> is your auth token.

Path Parameters

externalIdentifier
string
required

External identifier for the job

Example:

"ext_123"

Body

application/json
score
number
required

Feedback score

comment
string | null

Feedback comment

Response

OK

id
string
required

Feedback ID

deliveryId
string
required

Delivery ID

score
number
required

Feedback score

comment
string | null

Feedback comment