Jobs
Create Delivery Incident
Create a new delivery incident for a task
POST
/
v1
/
jobs
/
{jobId}
/
tasks
/
{taskId}
/
delivery_incident
Path Parameters
jobId
string
requiredjob id
taskId
string
requiredtask id
Body
application/json
raiseIncident
boolean
requiredFlag delivery to be reviewed by Nash's team (not for urgent cases). Set to False to indicate issue has been resolved
incidentNotes
string
requiredDetails about incident
incidentType
enum<string>
Courier Notes or Refund Request
Available options:
REFUND_REQUEST
, COURIER_NOTES
incidentSubtype
enum<string> | null
Refund Request type
Available options:
arrived_late
, delivered_early
, delivered_to_wrong_address
, missing_or_incorrect_items
, never_delivered
, poor_delivery_experience
, other
incidentFileUrl
string | null
Url to file attachment for refund request
incidentFileUrls
string[] | null
Urls to file attachments for refund request
Response
200 - application/json
jobId
string
requiredtaskId
string
requiredraiseIncident
boolean
requiredincidentNotes
string
requiredincidentType
string | null
requiredincidentSubtype
string | null
requiredincidentFileUrl
string | null
requiredincidentFileUrls
string[] | null
required