POST
/
v1
/
jobs
/
{jobId}
/
tasks
/
{taskId}
/
delivery_incident

Path Parameters

​
jobId
string
required

job id

​
taskId
string
required

task id

Body

application/json
​
incidentNotes
string
required

Details about incident

​
raiseIncident
boolean
required

Flag delivery to be reviewed by Nash's team (not for urgent cases). Set to False to indicate issue has been resolved

​
incidentFileUrl
string | null

Url to file attachment for refund request

​
incidentFileUrls
string[] | null

Urls to file attachments for refund request

​
incidentSubtype
enum<string> | null

Refund Request type

Available options:
arrived_late,
delivered_early,
delivered_to_wrong_address,
missing_or_incorrect_items,
never_delivered,
poor_delivery_experience,
other
​
incidentType
enum<string>

Courier Notes or Refund Request

Available options:
REFUND_REQUEST,
COURIER_NOTES

Response

200 - application/json
​
incidentFileUrl
string | null
required
​
incidentFileUrls
string[] | null
required
​
incidentNotes
string
required
​
incidentSubtype
string | null
required
​
incidentType
string | null
required
​
jobId
string
required
​
raiseIncident
boolean
required
​
taskId
string
required
Cancel Job by External IdentifierCreate Batch Job