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Dispatch automation is a way to dynamically manage your dispatch strategies. An automation is composed of several rules; when a rule’s conditions are met, its action applies a dispatch strategy to the job. Let’s assume you have three dispatch strategies:
  • Individual Order Dispatch Strategy (DS_1): comprised of short-distance gig providers, lowest price strategy
  • High Value Dispatch Strategy (DS_2): contains a list of long-range providers that specialize in white-glove delivery
  • Default Dispatch Strategy (DS_3): a mix of all providers
You may want to assign different dispatch strategies based on the content of each delivery. One way to do that is to have the logic live on your server and attach the appropriate dispatch strategy for each new order. Another way to do this is by creating an automation at the account level. An automation is a set of IF / ELIF / ELSE conditions:
Dispatch automations apply to any job that doesn’t have a dispatch strategy assigned. If a job meets the defined criteria then it will have the relevant dispatch strategy applied, otherwise, the default dispatch strategy will be applied. The fallback default dispatch strategy can also be None, if you do not want any dispatch strategy to apply (not common).

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Properties

Dispatch rules have a set of properties that can be used to evaluate incoming jobs. Here’s a list of those properties:
  1. Package Value
  2. Pickup Business Name
  3. Pickup City
  4. Pickup State
  5. Pickup Zip/Postal Code
  6. Dropoff Business Name
  7. Dropoff City
  8. Dropoff State
  9. Dropoff Zip/Postal Code
  10. Items Count
  11. Driving Distance
  12. Minutes Until Pickup
  13. Job Metadata
Don’t see the property you need?We are continuously adding to this list based on customer needs — reach out to support@usenash.com and we can help you add a new property.

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Using job metadata

You can query fields, such as tags, that you set in jobMetadata when applying dispatch automations. For example,
And then when creating your Dispatch Rule you would query that the jobMetadata “tags” key contains the value “catering”.

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Configuration

Dispatch automations can be configured from the Nash Portal. If you plan to create several Nash Organizations to manage as part of a partnership with Nash, you can get in touch with your Nash point of contact to configure it at the Org Creation level.